Items where Author is "Purwanti, Erlis"

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Thesis

Purwanti, Erlis (2022) Analisis Standar Penerapan Excellent Service Oleh Customer Service Dalam Meningkatkan Kepuasan Nasabah Dimasa Pandemi Covid-19 Pada Bank Rakyat Indonesia (BRI) Unit Ranuyoso Kanca Lumajang. Undergraduate thesis, UIN KHAS KIAI HAJI ACHMAD SIDDIQ JEMBER.

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